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How Do You Fix The 0x800A138F Win Update Error?
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GoNYIsles
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Joined: 02 Jun 2003
Posts: 60

PostPosted: Sat Aug 23, 2003 6:26 pm    Post subject: How Do You Fix The 0x800A138F Win Update Error? Reply with quote

I know a lot of folks have received the 0x800A138F error code from Windows 2000 SP3 for Windows Update, but I'm also getting it on XP Pro. Any idea how I can get the site to work again? I would appreciate any advice. Thanks.
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DMW
SirTweaksabit


Joined: 16 May 2002
Posts: 457

PostPosted: Sat Aug 23, 2003 7:18 pm    Post subject: Reply with quote

was this install an "upgrade" from win2k?
kinda odd....what were you doing when you first got this error????????
and what triggers it?


Windows Update Error 0x800A138F After Installing SP3 (14-09-2002)
--------------------------------------------------------------------------------
If you receive the subject error while visiting Windows Update:

1. Start / Run / regsvr32 iuctl.dll /u / OK to un-register the library

2. Use Start / Search to search for Files and Folders. Type iuengine.dll, iuctl.dll into the file search box

3. Delete all occurrences of these two files

4. Re-visit Windows Update
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GoNYIsles
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Joined: 02 Jun 2003
Posts: 60

PostPosted: Sat Aug 23, 2003 8:22 pm    Post subject: Reply with quote

Figured it out - the Windows Update Certficate had expired and needed to be updated. Thanks for your help...
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playbaby
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Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 9:20 am    Post subject: Re: How Do You Fix The 0x800A138F Win Update Error? Reply with quote

GoNYIsles wrote:
I know a lot of folks have received the 0x800A138F error code from Windows 2000 SP3 for Windows Update, but I'm also getting it on XP Pro. Any idea how I can get the site to work again? I would appreciate any advice. Thanks.
the same here, both my desktop and laptop have the same problem, both of them are XP Pro, one is retial and another is an OEM..

i called the OEM vendor and they suggested me a fresh install, faint~~~~~~~~~~~~
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playbaby
TweakNOOB


Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 9:29 am    Post subject: Reply with quote

GoNYIsles wrote:
Figured it out - the Windows Update Certficate had expired and needed to be updated. Thanks for your help...


it still doesnt work, how about yours?
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playbaby
TweakNOOB


Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 9:35 am    Post subject: Reply with quote

DMW wrote:
was this install an "upgrade" from win2k?
kinda odd....what were you doing when you first got this error????????
and what triggers it?


Windows Update Error 0x800A138F After Installing SP3 (14-09-2002)
--------------------------------------------------------------------------------
If you receive the subject error while visiting Windows Update:

1. Start / Run / regsvr32 iuctl.dll /u / OK to un-register the library

2. Use Start / Search to search for Files and Folders. Type iuengine.dll, iuctl.dll into the file search box

3. Delete all occurrences of these two files

4. Re-visit Windows Update
not sure that triggered this, i think your suggestion may suit the win2k, i dont think it can work of XP PR
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animotion
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Joined: 26 Aug 2003
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PostPosted: Tue Aug 26, 2003 10:57 am    Post subject: 0x800A138F Windows Update Error Reply with quote

In our case, we were getting it because of a proxy server. In looking at our firewall while trying to connect, we saw that the update was pointing to unknown.level3.net, so we added the domain to our proxy server. Didn't work. It was a fake RDNS (why would they want to put one out there for denial of service attacks?). Ultimately, I did a tracert and found that the domain windows update was actually pointing to was akamai.net

After adding that, it works like a champ!
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[TN] Nathan
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Joined: 14 Feb 2002
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PostPosted: Tue Aug 26, 2003 4:01 pm    Post subject: Reply with quote

also guys, if you seem to be locked out of Windows Update and it seems to quickly bow out of the scan and say there is nothing available when you know there is, make sure you set the time in your BIOS and windows correctly.

If windows update sees that your computer time is out of whack, it won't allow you in to update.

Just a hint from my experience.
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DMW
SirTweaksabit


Joined: 16 May 2002
Posts: 457

PostPosted: Tue Aug 26, 2003 4:53 pm    Post subject: Reply with quote

playbaby wrote:
not sure that triggered this, i think your suggestion may suit the win2k, i dont think it can work of XP PR


true, that fix was found in a win2k support area...which is why I asked about whether it was an "update" install rather than a "fresh" install.
An update might have had a similar approach to the issue.

Good to see everything is corrected now!
enjoy.
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playbaby
TweakNOOB


Joined: 26 Aug 2003
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PostPosted: Tue Aug 26, 2003 5:50 pm    Post subject: Reply with quote

[TN] Nathan wrote:
also guys, if you seem to be locked out of Windows Update and it seems to quickly bow out of the scan and say there is nothing available when you know there is, make sure you set the time in your BIOS and windows correctly.

If windows update sees that your computer time is out of whack, it won't allow you in to update.

Just a hint from my experience.


i double checked my computer date/time setting and found nothing wrong...
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playbaby
TweakNOOB


Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 5:53 pm    Post subject: Reply with quote

DMW wrote:
playbaby wrote:
not sure that triggered this, i think your suggestion may suit the win2k, i dont think it can work of XP PR


true, that fix was found in a win2k support area...which is why I asked about whether it was an "update" install rather than a "fresh" install.
An update might have had a similar approach to the issue.

Good to see everything is corrected now!
enjoy.
i am using the XP Pro as the second system, not sure if i can use the update install. any ideas?
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playbaby
TweakNOOB


Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 5:58 pm    Post subject: Re: 0x800A138F Windows Update Error Reply with quote

animotion wrote:
In our case, we were getting it because of a proxy server. In looking at our firewall while trying to connect, we saw that the update was pointing to unknown.level3.net, so we added the domain to our proxy server. Didn't work. It was a fake RDNS (why would they want to put one out there for denial of service attacks?). Ultimately, I did a tracert and found that the domain windows update was actually pointing to was akamai.net

After adding that, it works like a champ!
i dont think the domain thing being of any help on this, anyway, have your ever fixed this error or not?
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[TN] Nathan
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Joined: 14 Feb 2002
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PostPosted: Tue Aug 26, 2003 8:52 pm    Post subject: Reply with quote

Guys, update the windows update root certificate like the first guy did and see if it helps.
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playbaby
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Joined: 26 Aug 2003
Posts: 10

PostPosted: Tue Aug 26, 2003 9:22 pm    Post subject: Reply with quote

[TN] Nathan wrote:
Guys, update the windows update root certificate like the first guy did and see if it helps.
sorry, it doesn't seem to be of any help...
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playbaby
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Joined: 26 Aug 2003
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PostPosted: Wed Aug 27, 2003 6:51 am    Post subject: Reply with quote

any1 can give me a hand...
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Dylan95
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Joined: 26 Aug 2003
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PostPosted: Wed Aug 27, 2003 9:15 pm    Post subject: How to fix 0x800A138F for good! Reply with quote

If you are still having the 0x800A138F Windows Update problem I've posted a fix on my site. Works for Windows XP and 2000. No fancy DLL updating or tricky URL's to use.

http://www.dylangreene.com/blog.asp?blogID=237

Worked for me and my brother, but that doesn't mean it will work for everybody.
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playbaby
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Joined: 26 Aug 2003
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PostPosted: Thu Aug 28, 2003 11:40 pm    Post subject: Re: How to fix 0x800A138F for good! Reply with quote

Dylan95 wrote:
If you are still having the 0x800A138F Windows Update problem I've posted a fix on my site. Works for Windows XP and 2000. No fancy DLL updating or tricky URL's to use.

http://www.dylangreene.com/blog.asp?blogID=237

Worked for me and my brother, but that doesn't mean it will work for everybody.
i checked my register table and found this line, but it still did't work even i remove it from the register table.

in fact, i never blocked any a248.e.akamai.net thing in my pc...
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XenTarioX
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Joined: 29 Aug 2003
Posts: 1

PostPosted: Fri Aug 29, 2003 11:21 pm    Post subject: Reply with quote

I Have discovered a fix, for all those ppl who have tried all the others.
Firstly you have to sign in as the administrator, if the administrator user is disabled, enable it by:
go to start, ctrl panel, admin. tools, computer managment, users and groups, users, and right-click on Administrator. Go to properties then uncheck the box saying disable this account.

Now restart and sign in as the aministrator.
Go to windows update and it will work.
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JebHawk
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Joined: 30 Aug 2003
Posts: 1

PostPosted: Sat Aug 30, 2003 2:55 pm    Post subject: Windows Update Failure - Error Code 0x800A138F Reply with quote

This worked for me.....
Open Internet Explorer
Click on Tools
Click on Internet Options
Click on the General tab and click the "Languages" button.
Add a language to the list if empty.
Now click OK and then OK and close Internet Explorer

Or.....

In some reported cases you have to add a second language, English-United States, and move it to the top of the list!

Side Note:

(NB - For those of you wondering why this may happen. Well the file that contains your Update History is called iuhist.xml, and there is a known bug where the Send method of XMLHttp on XML 2.6, or later, fails with error code 0x800A138F if there are no languages specified in Internet Explorer.)

http://www.updatexp.com/0x800A138F.html
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honeymoon839
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Joined: 17 Sep 2003
Posts: 1

PostPosted: Wed Sep 17, 2003 2:24 pm    Post subject: Reply with quote

[TN] Nathan wrote:
also guys, if you seem to be locked out of Windows Update and it seems to quickly bow out of the scan and say there is nothing available when you know there is, make sure you set the time in your BIOS and windows correctly.

If windows update sees that your computer time is out of whack, it won't allow you in to update.

Just a hint from my experience.



yes, indeed! thanx for your hint. I was able to solve my win98 update problem. my computer was already heading for 2017...
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[TN] Nathan
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Joined: 14 Feb 2002
Posts: 7406

PostPosted: Wed Sep 17, 2003 4:48 pm    Post subject: Reply with quote

Great to hear! Wow, time travel comp. heheh
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Rhz-
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Joined: 18 Sep 2003
Posts: 1

PostPosted: Thu Sep 18, 2003 1:04 am    Post subject: Reply with quote

i just installed win 2k and im getting 0x800A138F error at windows update...ive done everything what i can...removed those .dlls and tried to find that HOSTS thing but there were no addres, so can some1 help me?
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eauxnguyen
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Joined: 19 Sep 2003
Posts: 1

PostPosted: Fri Sep 19, 2003 9:11 am    Post subject: DMW's fix works fine. reboot then delete iuctl.dll Reply with quote

After unregistering the dll's you will need to reboot to delete the last instance of iuctl.dll from system32. Once that is done it reregisters and works like a charm. Thanks for the info DMW.
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tomlane
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Joined: 21 Sep 2003
Posts: 1

PostPosted: Sun Sep 21, 2003 2:31 pm    Post subject: Re: Windows Update Failure - Error Code 0x800A138F Reply with quote

JebHawk wrote:
This worked for me.....
Open Internet Explorer
Click on Tools
Click on Internet Options
Click on the General tab and click the "Languages" button.
Add a language to the list if empty.
Now click OK and then OK and close Internet Explorer


That did it for me too! On WinXP.

I think the 0x800A138F error is a very generic error, and there are any number of real causes. You have to look inside C:\Windows\Windows Update.log to find the real error code, and search for that. In my case it was throwing 0x800C0008 when trying to get the software update catalog from Akamai.

However, I have no clue why this problem suddenly appeared a few weeks ago. I certainly didn't clear out my browser languages list manually.
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kevanclarke
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Joined: 07 Oct 2003
Posts: 1

PostPosted: Tue Oct 07, 2003 6:22 am    Post subject: Re: How Do You Fix The 0x800A138F Win Update Error? Reply with quote

[Check the clock on your computer - it was really simple after that!
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