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computer restart problem
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 3:27 am    Post subject: computer restart problem Reply with quote

hi, i encounter quite often restart lately. I disable the automatic restart and saw the blue screen and it says something about "memory_management", does anyone know how to fix it?

I ran the memtest for couple of hours and it's fine with my memory

here is my spec
asus k8v se deluxe
amd64 3200+
2x512mb ram

thanks guys
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Mon Feb 07, 2005 3:42 am    Post subject: Reply with quote

hmm ..

try both of your 512 MB at a time and try is it running good or not.. ??

might be a problem in your Ram..


frequent restarts point to the PSU too ... are you sure your PSU is good ??

post your PSU here ..

-Thanks
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 4:11 am    Post subject: Reply with quote

thanks, well, I am assuming it's good, it's antec truepower 380w (the one comes with sonata case). It does not happen often but like couple of day or so if I leave my system running. It's quite annoying as I can't figure out what's wrong.
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Spiegel
SirTweaksabit


Joined: 06 Sep 2004
Posts: 348
Location: Morgan City, LA

PostPosted: Mon Feb 07, 2005 3:10 pm    Post subject: Reply with quote

Hmm...this is what I got with a 'memory_management error' google...
http://support.microsoft.com/?kbid=282504&sd=RMVP

If it does it after running for a while...could be a heat issue, eh? That's for if the above link doesn't help...good luck
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 3:40 pm    Post subject: Reply with quote

heat issue, it could be but I doubt it because I am not running anything that need huge cpu, plus I have cool and quiet enabled and the speed that the clock is running is 1gig only, the asus software gave me cpu at 35 while mobo is around 34. I am just using the system dl stuff online while browsing the web, it shouldn't need that much power and the heat should be the issue.

thanks for the link, I will read through it.

anyone got any ideas?

I am currently let the system do a extended memory check using memtest while I am at work, so later today so I will know if there's any memory error.
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Mon Feb 07, 2005 4:00 pm    Post subject: Reply with quote

hmm 380 Watts eh.. ??

okay i have a suggestion read through this article.. and determine .. that 380 W enough for you .. ??

http://www.gamergod.com/article_display.cfm?article_id=177

:)

I think you need to check your connections.. make sure all power connections to mobo and HDs are properly inserted..

and do check if you need more power from above link..

-Thanks
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 5:35 pm    Post subject: Reply with quote

I know that 380w sounds a little for my setup but I think the reliability of Antec should be fine as I have seen people with 350 running similar setup. Of course, not all psu made of the same standard. Thanks for suggesting the PSU, although, I don't know how can I test to see whether or not it is the PSU (just a note, I can play games and I didn't even encounter any restart problem during hours of game play, so I think PSU is fine), but i can'
thyhammerr wrote:
e no way of testing.
I will check the connections when I got home, thanks for the info.
[quote="thyhammerr"]hmm 380 Watts eh.. ??

okay i have a suggestion read through this article.. and determine .. that 380 W enough for you .. ??

http://www.gamergod.com/article_display.cfm?article_id=177

:)

I think you need to check your connections.. make sure all power connections to mobo and HDs are properly inserted..

and do check if you need more power from above link..

-Thanks
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JayDubya
TWEAKGURU


Joined: 01 Oct 2003
Posts: 5496
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PostPosted: Mon Feb 07, 2005 9:53 pm    Post subject: Reply with quote

Are you overclocking? If so, this can be a sure sign of instability. Also, how long has this windows install been going for?

I suggest googling for prime95 and running its stress test (small FFT's or maximum heat) Record your highest temps and any errors. You will need to run it for at least 24hours to get a good idea of system instability. After about an hour, you should hit your maximum temps. Report back. =]
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 11:50 pm    Post subject: Reply with quote

okay, I ran the memtest for like 9 hours or so and it's fine, no error whatsoever, so I guess memory is fine. I will run prim95 later(I don't like running it as that will render my computer useless:). but I guess I have no choice.
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Mon Feb 07, 2005 11:52 pm    Post subject: Reply with quote

shoot forgot to answer other 2 quesitons

I didn't oc my system at all. and the windows is fresh installed. It's winter here in socal and it's pretty cool lately so I think heat shouldn't be the big issue but I will test for sure.
I did some googling and seems like the memory_management error could be due to driver issue. I will check up on that as well.

Thanks guys.
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Tue Feb 08, 2005 12:40 am    Post subject: Reply with quote

okay, after doing some more digging, I found about this info:

error code 0x0000001a
0x41283 The working set index encoded in the PTE is corrupt.

what do you guys make out of this?
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Tue Feb 08, 2005 4:19 am    Post subject: Reply with quote

you said fresh installed..

my suggestion ..

get all the drivers from Internet .. (latest and stuff) burn it on a CD..

Format reinstall XP.. install drivers from the CD you've just made..

that'll opt put any software issues if there is any..

then we can have a good idea what to look at HW

-Thanks
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Tue Feb 08, 2005 4:30 am    Post subject: Reply with quote

well, all my drivers are the latest off the net as when I did the fresh installation, I install the newest drivers. I think the problem is software as I often encuonter errors in IE as well ( it says mshtml.dll errror and shut the ie down). I kinda doubt that it's hardware but of course, I can't really test it. I will mess around to see if I can figure it out. ]

Thansk.
thyhammerr wrote:
you said fresh installed..

my suggestion ..

get all the drivers from Internet .. (latest and stuff) burn it on a CD..

Format reinstall XP.. install drivers from the CD you've just made..

that'll opt put any software issues if there is any..

then we can have a good idea what to look at HW

-Thanks
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Tue Feb 08, 2005 6:12 am    Post subject: Reply with quote

man just format reinstall .. it ll fix it ..

i am sure .. :) try the repair thing on windows xp. that might do the trick.

-Thanks
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Tue Feb 08, 2005 11:39 am    Post subject: Reply with quote

reformat ususally does the trick but since my system is newly installed, it shouldn't have such problem, (it used to have problem before as well), so I think I really should figure out what's wrong. It's always so annoying that you don't kon waht's wron'g

thyhammerr wrote:
man just format reinstall .. it ll fix it ..

i am sure .. :) try the repair thing on windows xp. that might do the trick.

-Thanks
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Tue Feb 08, 2005 1:39 pm    Post subject: Reply with quote

then i guess you should do a comprehensive diagonistic with a running system. okay get some friend's running system and test these first then get back to us.

before starting .. disconnect every accessory not required for the diag. i.e. Case Fans, any cooling that requires additional power from your PSU (with proper alternative as HSF for CPU alternative).

1: Check one Ram at a time on other motherboard. test it with memtest.
2: check motherboard on other system.
3: Check powersupply on other system.
4: Check Graphics Card on other system.
5: Check your whole setup using the other guy's OS as host.

these steps will direct to the problem.

-Thanks
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[KoG]^weaZel
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Joined: 31 Oct 2003
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PostPosted: Wed Feb 09, 2005 1:58 pm    Post subject: Reply with quote

what OS are you using?? if win2000 then it is a device problem that is causing it. The best way to do an install of a fresh OS is to run the basics; CPU, memory, CD-ROM, floppy, HDD, and video card. First install the OS, then install the motherboard drivers. Then connect to your network to gain internet access and then do all the windows updates. Then install the current drivers for your video card. Then if you are using a PCI sound card install that and then the drivers for it. This should help with the instability of the OS install.
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Wed Feb 09, 2005 3:34 pm    Post subject: Reply with quote

I am using windows xp. Well, the system is fairly fresh installation. I instlal the OS then install all the sps then mobo drivers, and then all other drivers. I think that's a fine order.
I don't know what exactly is causing the problem. The system didn't restart all the time but once in awhile it will automatically restart which is really bugging me. This couple of days it's been acting fine, so I will keep observing it to see if it happens again.

[KoG]^weaZel wrote:
what OS are you using?? if win2000 then it is a device problem that is causing it. The best way to do an install of a fresh OS is to run the basics; CPU, memory, CD-ROM, floppy, HDD, and video card. First install the OS, then install the motherboard drivers. Then connect to your network to gain internet access and then do all the windows updates. Then install the current drivers for your video card. Then if you are using a PCI sound card install that and then the drivers for it. This should help with the instability of the OS install.
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racing87stang
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Joined: 01 Dec 2003
Posts: 863
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PostPosted: Wed Feb 09, 2005 5:47 pm    Post subject: Reply with quote

one question are you running a raid setup on your asus board?

I had this prob when i did a quick format on my dual sata drives... when i put it into RAID they started to turn any info written on them into corrupt filing. things downloaded didnt run right (like movies, music, even saved pics from the net)

IE would give me an error everytime i closed a window... etc etc

just wondering
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Wed Feb 09, 2005 5:50 pm    Post subject: Reply with quote

nope, I am not runnign any raid at all. Plus when I install the windows, I did full format (i usually do full format with new hd and when I del partitions). I don't know if this is asus or AMD fault as my intel mobo usually has no problem:). (I am so gonna get hammered for making this statement:)).

racing87stang wrote:
one question are you running a raid setup on your asus board?

I had this prob when i did a quick format on my dual sata drives... when i put it into RAID they started to turn any info written on them into corrupt filing. things downloaded didnt run right (like movies, music, even saved pics from the net)

IE would give me an error everytime i closed a window... etc etc

just wondering
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JayDubya
TWEAKGURU


Joined: 01 Oct 2003
Posts: 5496
Location: ames, ia

PostPosted: Wed Feb 09, 2005 8:18 pm    Post subject: Reply with quote

PUTALE wrote:
reformat ususally does the trick but since my system is newly installed, it shouldn't have such problem, (it used to have problem before as well), so I think I really should figure out what's wrong. It's always so annoying that you don't kon waht's wron'g

thyhammerr wrote:
man just format reinstall .. it ll fix it ..

i am sure .. :) try the repair thing on windows xp. that might do the trick.

-Thanks


Is it a fresh install . . . did you just write over the exsisting install or did you do a FULL format. There could still be some lingering corrupted drivers causing some havock if you didn't do a FULL format.
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PUTALE
SirTweaksabit


Joined: 04 Feb 2005
Posts: 361

PostPosted: Thu Feb 10, 2005 1:30 am    Post subject: Reply with quote

nope, it's fresh installed on a new HD. I think it maybe either driver or some software incompatibility but I just can't make it out what it is.
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thyhammerr
TweakNOOB


Joined: 03 Feb 2005
Posts: 192

PostPosted: Thu Feb 10, 2005 7:48 am    Post subject: Reply with quote

if you go by my diag procedures.. you might let us pinpoint to your problem.. coz this way one or more than one thing is eliminated.. frequent restarts usually directs to
1: Too much Overclocking of the CPU (check if your mobo isn't overclocking automatically through bios.. (mine did and i had to revert back to original .. which took me a while) )
2: PSU
3: bad connections btw your mobo and power button
4: memory overclocking..
5. currupt installation..

since you just said that it ain't happening in few days.. i would suggest you to go through bios .. and check if anything is being OCed..

-Thanks
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JayDubya
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PostPosted: Thu Feb 10, 2005 1:53 pm    Post subject: Reply with quote

Also check the agp/pci bus speeds. Where are they at?
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2old2care
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PostPosted: Thu Feb 10, 2005 2:15 pm    Post subject: Reply with quote

Any device on the pci bus or it's respective driver can cause hardware stop errors...aka re-starting. This includes things on the mobo such as onboard NIC, USB, Firewire, etc. This is why all mobo drivers are important.
And why, I always tell ppl that chipset drivers first, then onboard drivers, then add on drivers.
The chipset is the traffic cop and should always be first.
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