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startup problems...
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maticmuzik
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Joined: 01 Aug 2004
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PostPosted: Sun Aug 15, 2004 11:34 am    Post subject: startup problems... Reply with quote

ok simple and plain, i tried re-installing xp because of a lsass.exe error that caused my computer to restart every time i connected w/ dsL on the internet. Now, my computer boots, the dell screen shows, and then the setup says that it is restarting, but then all i get is a black screen, and one 2 inch in height line in the middle of my screen of what looks like the setup, but just one bar of it across the whole screen. I gave my friend the disk to see if its a defected disk, and he scratched it up. Besides telling him to get me a new xp cd, what should i do? I have alot of business to do and im in an emergency with time. If anyone can help please list whatever i need to get, or any steps i could take to solve this problem.

Thank you
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PostPosted: Sun Aug 15, 2004 11:34 am    Post subject: Advertisement

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JayDubya
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PostPosted: Sun Aug 15, 2004 12:58 pm    Post subject: Reply with quote

Try using a disc doctor to repair the disk.

When you tried to reinstall, did you do a full or quick reformat? Always do a full reformat and try to reformat it again.
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Josh
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Joined: 22 Feb 2004
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PostPosted: Sun Aug 15, 2004 1:30 pm    Post subject: Reply with quote

The problem you had before will be caused by the sasser worm, this ends the process of lsass.exe which causes the system to shut down...well, if my memory serves me right, thats the problem you had.

And yeah...allways do a FULL FORMAT.
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maticmuzik
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Joined: 01 Aug 2004
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PostPosted: Sun Aug 15, 2004 5:07 pm    Post subject: thanks! Reply with quote

k, but what is happening now, is the installation of xp keeps running on each automatic restart, how do i stop that process to then do a format?
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maticmuzik
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Joined: 01 Aug 2004
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PostPosted: Sun Aug 15, 2004 5:54 pm    Post subject: ... Reply with quote

if it helps, i can get to dos with a floppy emergency boot disk. If theres any commands maybe to end the startup process with the "continue xp install." i dont know if there is any, but common sense tells me if there is it could work. but i could be wrong, thank you for ur help so far guys~!
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JayDubya
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PostPosted: Sun Aug 15, 2004 6:06 pm    Post subject: Reply with quote

Make sure the CD rom is the first thing set in your boot sequence. You will have to set this in your bios.
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maticmuzik
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PostPosted: Sun Aug 15, 2004 6:16 pm    Post subject: already is... Reply with quote

the cdrom is already the first thing that loads, i just dont have the cd anymore cuz the person who wanted to check the disk out scratched the (bad word) out of it. i did the safe mode thing, but the boot goes straight to the continuation of the installation. I want to know if theres a way i can stop the re-installation of the OS i already had on there (xP) and get around it that way, then i can work on the fixing of the sasser worm i have, because to do anything i still have to just get to windows.
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smith.p.sean
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Joined: 16 Jun 2004
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PostPosted: Sun Aug 15, 2004 6:18 pm    Post subject: Reply with quote

nope, u have to finish reinstalling it now... make the dude buy u a new one, cause u have to finish loading the OS. Next time ask before u act, this pain in the ass process ur having to go through could have been pinpointed earlier. good luck
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maticmuzik
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Joined: 01 Aug 2004
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PostPosted: Sun Aug 15, 2004 8:37 pm    Post subject: hey Reply with quote

there is a complete OS (xp) , i need to stop the reinstallation in progress because it was because i did not know about the sasser worm, and thought that was the best way to go. i was wrong.
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JayDubya
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PostPosted: Sun Aug 15, 2004 10:34 pm    Post subject: Reply with quote

Yup. For future reference, a FULL format is in order. Its also a good idea to get some kind of antivirus too.
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racing87stang
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PostPosted: Mon Aug 16, 2004 12:46 am    Post subject: Reply with quote

DISCONNECT YOUR COMPUTER FROM YOUR DSL MODEM ... i'm guessing your connected using a NIC card and not USB. So if thats the case install XP and turn on the firewall under network connections before you connect it... or your antivirus software... this happened to me and like you said happens everytime i reformated and installed xp WITH MY INTERNET PLUGGED IN.
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maticmuzik
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PostPosted: Mon Aug 16, 2004 5:31 pm    Post subject: k. Reply with quote

i disconnected my dsL....still, the full OS of xp is on my computer, everytime i try to restart, it tries to continue the re-installation that i had started and just freezes. now, i did safe mode, and same thig happens, also did bios setup, but exited realizing it didnt matter for that anyway cuz the settings were the wa they were suppose to be. thank you for all ur help once again, i hope i can get to the bottom of this
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JayDubya
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PostPosted: Mon Aug 16, 2004 6:50 pm    Post subject: Reply with quote

Have you gotten the cd back yet? You need to do the full format with the internet unplugged.
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Ham_fisT
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PostPosted: Mon Aug 16, 2004 7:10 pm    Post subject: Reply with quote

there are methods for re-surfacing scratched discs, I have a disc doctor that works pretty well, I would make your "Buddy" replace your OS...NOW
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ladyseb
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Joined: 18 Jun 2004
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PostPosted: Tue Aug 17, 2004 11:59 pm    Post subject: Reply with quote

A work around not having an XP cd... I'm not sure if the newer ones work, but the old (2001ish has been tested) DELL reinstall XP cds will actually install Windows XP (Home or Pro) without a keycode. The cd uses the keycode specific to the Dell's keycode, but if its already in use, you cannot "activate." However, as long as you (like in your case) have a legit keycode that is not being used, you can click the activate...then say activate over the phone...then click update keycode and type in yours! Then update and go back and activate.

Works great when you can't find/damage your XP cd.
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2young2care
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Joined: 09 Jul 2004
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PostPosted: Wed Aug 18, 2004 12:01 am    Post subject: Re: startup problems... Reply with quote

maticmuzik wrote:
dell


Problem identified.
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maticmuzik
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PostPosted: Wed Aug 18, 2004 10:32 am    Post subject: k... Reply with quote

i did a full format. and btw..i had an update to xp, not a full xp, and my computer i think came with me or 98. i dont know if i could use the resource cd, or if i need to find the recovery cd, either way i do not ever want to use xp again lol.
someone pleeeez help meeeeh heh
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maticmuzik
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PostPosted: Wed Aug 18, 2004 11:43 am    Post subject: Reply with quote

i got a windows me cd, and floppy disk.

i chose boot the computer with cd-rom support,
and then it said a:\
i typed in e:\[enter]
and then setup.exe[enter]

now it says,

scanning system registry
windows setup requires 15728640 bytes available on your c:\ drive


what should i do?
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JayDubya
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PostPosted: Wed Aug 18, 2004 7:16 pm    Post subject: Re: startup problems... Reply with quote

2young2care wrote:
maticmuzik wrote:
dell


Problem identified.


Please refrain from comments unless you are trying to help . . . end of discussion.

As for your problem Mat, does it give you any options after it says it needs that much disk space? You may need to format the drive first or make sure the drive is big enough. How big is it? You will probably need 3GB+ for XP.

If you did a full format, you should have a blank drive but you will need to recreate a partition and do another full format while keeping the computer unplugged from the internet.
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2young2care
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Joined: 09 Jul 2004
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PostPosted: Wed Aug 18, 2004 7:33 pm    Post subject: Reply with quote

i WAS trying to help. I was just saying that dell makes, er, not top-notch eipment, and since this is most likely hardware, the problem is probly that dell either didn't put in uality stuff, or made the equipment sound better than it is when you baugt (can't spell for beans (spell for beans? i'd rather just go buy some)) the computer.

ok, here's my $.02 (mexican(a.k.a. i'm probly wrong )) it sounds to me like either a video, or cd-rom problem, probly the later. it might have been a cd problem (now there DEFINATLY is), but i don't know.

Ok, thought: if you got the time, if your computer is still under dell warenty, i think they have a disk replacement thing that they can send you, so i'd try to get that going, and if that disk doesn't work, well, guys?
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JayDubya
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PostPosted: Wed Aug 18, 2004 9:44 pm    Post subject: Reply with quote

Good idea on contacting dell as long as your are still under warranty, they should be able to help.
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2young2care
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PostPosted: Wed Aug 18, 2004 10:19 pm    Post subject: Reply with quote

see? and you thought i was useless.
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maticmuzik
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PostPosted: Thu Aug 19, 2004 12:07 pm    Post subject: hey~! Reply with quote

thank u! i did the format and new partition, it worked!

another problem of mine solved by tweaknews! :) thanks again...

now...after i got the xp home edition cd back, i cant connect to limewire, or any p2p programs. i keep getting a firewall error, but i turned off the automatic xp firewall option on windows. any suggestions?
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ToggleHead
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PostPosted: Thu Aug 19, 2004 1:06 pm    Post subject: Reply with quote

xp home.....ew..........

and why would you need those programs.........not illegal file sharing right?
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2young2care
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PostPosted: Thu Aug 19, 2004 6:37 pm    Post subject: Reply with quote

once again, this better be something legal, like you aren't going to download songs or any other copyrighted material, right?
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