cannot start firefox, occasional system freezing

polio · TweakNOOB Joined: 03 May 2006 Posts: 35

just recently started having this problem, i think its a problem with vista

when i click on firefox nothing happens, i tried system restore, and also tried to start it in safe mode but that didnt work.

occasionally my system just freezes and i can do nothing but a hard reboot (this started happening a long time ago, but thought i would mention it)

any ideas on how i can get firefox to start? i just want to back up my bookmarks and get a list of my add-ons as i am planning to just reformat anyway.
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[TN] Nathan · ALMIGHTY PWNER! Joined: 14 Feb 2002 Posts: 7406

have you done a spyware scan lately?
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polio · TweakNOOB Joined: 03 May 2006 Posts: 35

thanks for the reply, did the spyware scan but found nothing
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AMD64 X2 4200 SAM2, ASUS M2N-E, 4x1GB Transcend 800MHz, 2x Seagate 160GB SATA2 8MB 7200rpm, XFX 7600GT 256MB, LG 18X DVDR, Gigabyte Triton case, Zalman 450W PSU, BENQ 22in widescreen 5ms, Samsung 46" LCD Full HD, Philips Home theater

[TN] Nathan · ALMIGHTY PWNER! Joined: 14 Feb 2002 Posts: 7406

what programs did you run for the scan?
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polio · TweakNOOB Joined: 03 May 2006 Posts: 35

i used spybot
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AMD64 X2 4200 SAM2, ASUS M2N-E, 4x1GB Transcend 800MHz, 2x Seagate 160GB SATA2 8MB 7200rpm, XFX 7600GT 256MB, LG 18X DVDR, Gigabyte Triton case, Zalman 450W PSU, BENQ 22in widescreen 5ms, Samsung 46" LCD Full HD, Philips Home theater

[TN] Nathan · ALMIGHTY PWNER! Joined: 14 Feb 2002 Posts: 7406

what version of spybot are you using?

Make sure it is the latest one and then go and install a2 squared free dition and do a deep scan as well.

Here is the link.

http://www.emsisoft.com/en/software/free/

Also, uninstall and reinstall firefox and get the latest version.

If all fails, pm me, we'll get you situated on msn messenger and I can have a look at your computer and fix it remotely through remote assistance.
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polio · TweakNOOB Joined: 03 May 2006 Posts: 35

wow, thanks for the help. always amazing on this site.

will try this and let you know soon
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AMD64 X2 4200 SAM2, ASUS M2N-E, 4x1GB Transcend 800MHz, 2x Seagate 160GB SATA2 8MB 7200rpm, XFX 7600GT 256MB, LG 18X DVDR, Gigabyte Triton case, Zalman 450W PSU, BENQ 22in widescreen 5ms, Samsung 46" LCD Full HD, Philips Home theater

polio · TweakNOOB Joined: 03 May 2006 Posts: 35

i ran a2. it found a 8 high risk and i removed them, quarantined the low risk.
still no dice,

if i uninstall firefox, wont i lose my bookmarks? i am going to reformat anyway and the only thing i want to do first is back those up.

please let me know when would be a good time for you to try remote assistance, or any other possibilities to try
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AMD64 X2 4200 SAM2, ASUS M2N-E, 4x1GB Transcend 800MHz, 2x Seagate 160GB SATA2 8MB 7200rpm, XFX 7600GT 256MB, LG 18X DVDR, Gigabyte Triton case, Zalman 450W PSU, BENQ 22in widescreen 5ms, Samsung 46" LCD Full HD, Philips Home theater

[TN] Nathan · ALMIGHTY PWNER! Joined: 14 Feb 2002 Posts: 7406

I believe you can back the bookmarks up.

PM me when you are available and where you live.
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polio · TweakNOOB Joined: 03 May 2006 Posts: 35

i was able to import the bookmarks to internet explorer and then back those up.

my system is so screwed that i will just reformat now, no point in fixing so many issues:

firefox doesnt open
system hangs a lot
cant access my external drive now
overall slow performance
many more

not sure what it was, this is the first time i use vista and it took about 4 months for the system to get like this.

had xp before and never really needed to reformat except once every few years
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AMD64 X2 4200 SAM2, ASUS M2N-E, 4x1GB Transcend 800MHz, 2x Seagate 160GB SATA2 8MB 7200rpm, XFX 7600GT 256MB, LG 18X DVDR, Gigabyte Triton case, Zalman 450W PSU, BENQ 22in widescreen 5ms, Samsung 46" LCD Full HD, Philips Home theater