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My Mouse cursor disappears?
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ga2
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Joined: 19 Nov 2003
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PostPosted: Wed Nov 19, 2003 10:20 pm    Post subject: I think I found what's causing this Reply with quote

Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

This problem has been plaguing me since I got this thing.

Please let me know if this works for you.
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Mozart1
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PostPosted: Fri Nov 21, 2003 7:29 pm    Post subject: Reply with quote

Worked great, thanks, that was driving me crazy.

Moe
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Maxsaint
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Joined: 19 Nov 2003
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PostPosted: Fri Nov 21, 2003 11:34 pm    Post subject: Reply with quote

it is quiet helpful for me since i am going to buy AIW 9600 Pro....but i dont know should i buy it or not since many of u guyz are having problem with it. any suggestions.
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alexvdl
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Joined: 05 Aug 2003
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PostPosted: Sat Nov 22, 2003 11:00 am    Post subject: Reply with quote

Nobody's reported any probnlems with the AiW 9600 pro.
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Maxsaint
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PostPosted: Sat Nov 22, 2003 1:01 pm    Post subject: Reply with quote

thats good to here....
thaxx alexvdl
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SOYO KT400 ULTRA DRAGON
AMD 2400+ (2.0 GHZ)
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1GB DDR 3200 Corsair RAM
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DELL 2405 24"
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HAL 9000
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Joined: 05 Dec 2003
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PostPosted: Fri Dec 05, 2003 7:10 pm    Post subject: This worked!!! Reply with quote

ga2's registry edit fixed it for me. I only started having the problem after installing MMC 8.7. Here it is:


"Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003 "


XP pro SP1
dell 4550 2.53
768 mg ram
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hawksnet
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Joined: 09 Dec 2003
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PostPosted: Tue Dec 09, 2003 10:29 pm    Post subject: Mouse Pointer disappears using Gemstar GuidePlus+ Reply with quote

Within TV Setup > Display tab:
Set the Video Size to 'Medium'
Uncheck 'Auto Hide Controls when in Full Screen' option
Exit the TV Player and launch Gemstar GuidePlus+
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critteritter
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Joined: 04 Jan 2004
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PostPosted: Sun Jan 04, 2004 11:05 pm    Post subject: Re: This worked!!! Reply with quote

YES this registry change worked for me, same problems as people above, however I have a 9600AIW Pro.

"Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003 "
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critteritter
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Joined: 04 Jan 2004
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PostPosted: Sun Jan 04, 2004 11:06 pm    Post subject: Reply with quote

alexvdl wrote:
Nobody's reported any probnlems with the AiW 9600 pro.


My AiW9600 PRO has this problem....sorry!
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luckyman
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Joined: 21 Jan 2004
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PostPosted: Wed Jan 21, 2004 12:59 am    Post subject: The fix - getting the cursor back ! Reply with quote

I found the following kludge will fix the disappearing cursor.

Run GuidePlus (with Launchpad toolbar present)
Wait for cursor to disappear.
Run the Player (from LaunchPad)
Exit the Player

Cursor is now restored and stays there for remainder of session.
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bcwrench
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Joined: 29 Feb 2004
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PostPosted: Sun Feb 29, 2004 3:29 pm    Post subject: Re: I think I found what's causing this Reply with quote

ga2 wrote:
Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

This problem has been plaguing me since I got this thing.

Please let me know if this works for you.


I just came into this thread late, but ga2, I think you got it! It worked on my 7500. If it works for others, I think ATI owes ya one.
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Jeff
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Joined: 13 Mar 2004
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PostPosted: Sat Mar 13, 2004 3:48 pm    Post subject: mouse pointer Reply with quote

Not sure how you came about the registry fix ga7 but it works. I have a 8500DV and never had the problem until I did a driver update with windows update.
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DStriderX
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Joined: 18 Mar 2004
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PostPosted: Thu Mar 18, 2004 5:55 am    Post subject: Registry Edit Works Reply with quote

I have an AIW 9700 pro and ga2's registry edit worked. Thanks.

ATI tech support sucked with regards to the disappearing mouse cursor. Now they are on top, they better devote more resources to Customer Support! Otherwise, we are just going to jump ship when another shift in the fight for the videocard throne heats up.
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Gadget421
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Joined: 05 Apr 2004
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PostPosted: Mon Apr 05, 2004 8:42 pm    Post subject: Re: I think I found what's causing this Reply with quote

ga2 wrote:
Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003

This problem has been plaguing me since I got this thing.

Please let me know if this works for you.



Thank You!!!! Works great!!! I was going nutty installing every differnt version of driver veiwers and guides tring to fix it. Have you passed this on to ATI. It might save some people anguish and anger with Ati. Other than this small buggy I have been most pleased.
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brandt
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Joined: 11 Apr 2004
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Location: virginia

PostPosted: Sun Apr 11, 2004 12:55 pm    Post subject: Reply with quote

I've had the same problem since buying the 9600 recently. I just tried to load the new MM center. Now with TV 9.0 Guide plus does not work at all! On launch it goes crazy and can only be killed through task manager.

Any one else had this issue?
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JayDubya
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Joined: 01 Oct 2003
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PostPosted: Sun Apr 11, 2004 5:00 pm    Post subject: Reply with quote

uninstall it and get the newest versions of all the ati utilities and drivers from their website.
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sk8rjockid
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Joined: 04 May 2004
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PostPosted: Tue May 04, 2004 4:00 am    Post subject: My Mouse cursor disappears using guideplus Reply with quote

Found a solution that fixed the problem. No problems yet:!

I found it at:
http://www.tweaknews.net/forum/viewtopic.php?p=5439[/url]

Find this key in the registry and change the value to 3. Mine was set to 4 and the cursor kept dissappearing. After I changed it to 3 it stopped dissappearing.

[HKEY_CURRENT_USER\Software\ATI Technologies\Multimedia\Features\TV\Display]
"DisplaySize"=dword:00000003
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jaycook777
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Joined: 06 May 2004
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PostPosted: Thu May 06, 2004 6:51 pm    Post subject: Thanks ga2 Reply with quote

I don't know how you ever figured out to change a 4 to 3 in the registry, but many thanks.
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MethylONE
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Joined: 23 May 2004
Posts: 2

PostPosted: Sun May 23, 2004 10:30 pm    Post subject: Reply with quote

I did the registry change and it doesn't help me at all. However, mine was set to 2 and I changed it to 3, where everyone else was at 4 first.

I wonder what resolution you guys are running?

I'm new here and only found you because of this issue.
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MethylONE
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Joined: 23 May 2004
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PostPosted: Sun May 23, 2004 10:59 pm    Post subject: Reply with quote

Tried a bunch of stuff tonight. Still not working.

It really seems to me that the "auto-hide" mouse cursor is kicking in while in guide plus. Make sense?

A related issue to me is WHY THE HELL IS THIS THE SOFTWARE we get with ATi??

Guide Plus flat sucks! Have you seen SnapStream?? It smokes GuidePlus. All of ATi's EASYLOOK stuff is beautiful but then you boink over to GuidePlus...

...I don't get it?

If I were using only a HTPC setup with a TV I would be pissed that I had to switch to that crap to find TV listings.
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iain
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Joined: 07 Jul 2004
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PostPosted: Wed Jul 07, 2004 11:41 pm    Post subject: Reply with quote

I am having the same problem with my AIW-9600XT. The registry fix, and the fix suggested on ATI's site didn't help.

I just sent an annoyed report to ATI. They've known about this for a very long time (just look at the history of this topic), and haven't bothered to fix it.

In my experience, with this card, and with a prior card, ATI's software tends to be of poor quality. Seems like they're relying on their hardware experts, and don't care to get the software right. Long term, a very stupid approach.

IF ATI IS LISTENING: PLEASE HIRE SOME MORE QA STAFF!!!
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[TN] Nathan
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PostPosted: Thu Jul 08, 2004 9:48 pm    Post subject: Reply with quote

I have never had this problem with the numerous AIWs I have tested.

Could be something else causing the problem.
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WAKIM
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Joined: 30 Jul 2004
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PostPosted: Sun Aug 01, 2004 5:01 pm    Post subject: Reply with quote

OMG! I had played around with this, gone back and forth with ATI, searched other forums, and lately was looking for some software to replace Guide Plus. I'll also say that while I have striped my computer down to parts I have always been hesitant about making changes in the Registry. I made my first change and couldn't be happier.

My heartfelt thanks for this solution!
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Mistlefoot
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Joined: 23 Jan 2005
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PostPosted: Sun Jan 23, 2005 2:14 am    Post subject: Not a gemstar problem Reply with quote

Just a quick note to be added to this thread.

Have the 9600XT and have been suffering through this. I suspect that the registry change above has remedied this but did note something I have not seen yet in this thread.

This does not seem to be a Gemstar issue. I say this becuase I installed with default setting. One of the results was that the ati tv integrated with Internet Explorer. When I try to use that tv window while surfing, I lose my mouse the same. I am using ATI TV 8.8 and seems to be this that is the culprit..

This registry change has so far remedied the problem in both locations. Quite simply....this registry change is changing the default display size in ATI TV. Even more evidence as to the cuprit.

mistlefoot@gmail.com
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dbsoundcheck
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Joined: 04 Nov 2005
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PostPosted: Fri Nov 04, 2005 8:51 pm    Post subject: Reply with quote

I Just bought an ATI X800XL AIW and was having the same issue as you all were!!
I did a search and found the solution about changing the value from 4 to 3 in the registry and it worked great! Thank you very much!!!
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