A computer I built...uhh...has problems....

FroGGer

As you know (or may not), I built a computer for my cousin a couple of weeks ago. Anyways, I used a Rosewill case with its stock 400 W power supply, AIW 9800 Pro, P4 3 Ghz. He told me that while he is on the internet the computer randomly restarts. I don't understand why becasue before I gave it to him, I burned in the computer using prime 95 for 2 days straight in torture mode. I also ran memtest and everything turned out fine. I also bumped up the voltage from 2.6 to 2.7 V before I installed windows and I left it like that..
So in conclusion, I'm thinking that the power supply is not good enough. What does everyone think about this?
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

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fussnfeathers · Lord of the Tweak Joined: 14 Dec 2004 Posts: 2763

Virus or spyware, most likely. Without any more to go on than what you said, of course.......if it's just when he's on the 'net, those would be my first guesses. You DID install AVG, AdAware, and Spybot for him, right?

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FroGGer · Posted: Sun Sep 18, 2005 9:48 pm Post subject:

Of course, but this shutdown problem happened the day I gave him the computer. I ran p95 from friday to sunday afternoon, then took it directly to his house. Then he called me two days later and said that it shut off on the night I gave it to him, which was sunday.. could spyware have gotten onto the copmuter that fast with spyblaster, adware, NAV, spybotseek and destroy, and microsoft spyware software on the computer. For some reason it just seems odd to me.
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

[KoG]^weaZel · Posted: Mon Sep 19, 2005 12:28 pm Post subject:

Ok one thing that you will need to do is turn off the "automatically restart" under the System failure section of Startup and Recovery in the Advanced Tab on System. This is listed in the control panel. This way it will give the dreaded BSOD. But by doing this it will give us an error code, which will help us find the problem. I am thinking a driver isnt playing nice.
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FroGGer · Posted: Tue Nov 15, 2005 1:04 am Post subject:

Okay well I turned off the automatic restart and this is what came up:

A problem has been detected and a window has been shut down to prevent damage to your computer.
BAD_POOL_CELLER
If this is the first time you’ve seen this stop error screen, restart your computer.
If this screen appears again, follow three steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart your computer,
Press F8 to select Advanced Startup Option, and then select Safe Mode.

Technical information:
STOP: 0x000000c2 (0x00000007, 0x00000cd4, 0x020a0008, 0x862118a90)

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for further.

Does this mean that there is a software problem or hardware problem? I am assuming by what it says that it is a software problem. Should I update all the drivers?
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

fussnfeathers · Lord of the Tweak Joined: 14 Dec 2004 Posts: 2763

It sorta sounds like your basement just flooded.

Ok, so I had nothing to add to this. Sue me.

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Big enough to scare you

2old2care · Posted: Tue Nov 15, 2005 10:39 am Post subject:

How hot's the NB running?
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Liquid-Cooled Q9450 and an EeePC
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[KoG]^weaZel · Posted: Tue Nov 15, 2005 11:16 am Post subject:

does the computer have a Creative Sound Blaster sound card??
And does the computer have service pack 2 installed?
_________________
I tweaked and it tweaked back! So I Tweaked some more!

"Barney is like the Michael Jackson of PBS." - James Tybeerious

FroGGer · Posted: Tue Nov 15, 2005 7:16 pm Post subject:

It has service pack 2 and no, it's using onboard sound NB is not running to hot....it''s at normal temps I can't check cuz he has the comp.
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

[KoG]^weaZel · Posted: Tue Nov 15, 2005 7:40 pm Post subject:

list all the hardware that is in the computer.
_________________
I tweaked and it tweaked back! So I Tweaked some more!

"Barney is like the Michael Jackson of PBS." - James Tybeerious

FroGGer · Posted: Tue Nov 15, 2005 7:55 pm Post subject:

There is:
-ABIT AS8 Socket T (LGA 775) Intel 865PE ATX Intel Motherboard
- Rosewill R114A-BLK 2-Tone Steel ATX Mid Tower Computer Case Rosewill 400W ATX with P4 support Power Supply
- ATI ALL-IN-WONDER 9800 PRO Radeon 9800PRO 128MB DDR AGP 4X/8X Video Card
-Intel Pentium 4 630 Prescott 800MHz FSB LGA 775 EM64T Processor (3 GHz)
-CORSAIR ValueSelect 1GB (2 x 512MB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Unbuffered Dual Channel Kit System Memory Model VS1GBKIT400
-SAMSUNG SpinPoint P Series SP1614C 160GB 7200 RPM Serial ATA150 Hard Drive
-SAMSUNG Biege IDE Combo Drive Model TS-H492A/BEWN
-TDK DVD Burner
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

fussnfeathers · Lord of the Tweak Joined: 14 Dec 2004 Posts: 2763

The first thing I would check is the BIOS revision. It needs to be this version:

http://www.abit-usa.com/products/mb/bios.php?categories=1&model=191

just to make sure it's not a BIOS problem with the 64-bit P4.

Second guess would be the PSU, yes. The proc and vid card alone are power-sappers, and Rosewill's PSU's are.......um..........well, not that good.
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Big enough to scare you

FroGGer · Posted: Tue Nov 15, 2005 9:10 pm Post subject:

Correction, I installed a 450 W Antec Power supply for him last week so the only thing it could be is what you said. I never thought about the BIOS revision...could that really be a possible cause of this?
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0

fussnfeathers · Lord of the Tweak Joined: 14 Dec 2004 Posts: 2763

FroGGer · Posted: Wed Nov 16, 2005 1:14 am Post subject:

Ok, I guess I'll try that thanks
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ABIT IC7 MAX 3, Corsair PC4000 Pro, P4 2.6C @3.23 GHz 1:1, 2.5-4-4-7, 2 WD Raptors in RAID 0