norton anti virus problem

[rabbit]

when i do a full scan with nortons 2004 it goes fine until i get to documents and settings\administrator\local settings\temp and then it slows to nearly stopping. i can do a full scan with mcafee stinger and dont have any problems.i tryed deleting out the temp file but there are files within that wont be deleted. so ive still got the same problem. any advice?

[Google]

[Macabre]

Try selecting that folder to scan in norton only... if all is good THEN try a full system scan.
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[Sally]

^^RIGHT ON


also, next time, please post in the software section
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[rabbit]

sorry didnt know the right protocol. anyhow tryed just scanning that folder and got the same result. the scan slowed to nearly stop.

[Sally]

AVG has a very good freeware scanner that many ppl who frequent here like. That may be able to clear up the issue, but may require you to uninstall the norton.

Is your norton fully updated? If not, DO IT!

Also, if you have the disc, boot your computer from it and do a scan that way...incase an application in windows is inhibiting the full scan. This shouild allow you to verify that all the files saved in that directory are kosher.

no problem and welcome to the forum!
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[Ham_fisT]

run disk cleanup, and delete temporary filed, that folder can get really huge after a while of surfing
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Yeah....... ok

[rabbit]

ran system in safe mode deleted everything out of temp folder. did full scan everything going ok until 40,000 files later when again came to nearly a full stop ,the file was c:\recycler\s-1-5-21-1614895754-2111687655-1957994488-500\Dc12 tryed to track the file down to delete it but kept getting the message that this file could not be found. what exactly is this file?

[Ham_fisT]

do you run an anti-spyware app on a regular basis?
if you don't have it, Google for "Adaware SE", install, and run it.
be sure to click "check for updates" before scanning
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Yeah....... ok

[rabbit]

good news problem seams to have been fixed. i hope. dont really know what i did i just kept deleting things in the previous mentioned folders and files . was able to do a full scan. no problems detected. by the way ,i run and keep updated with both ad-aware se and spy bot. great free adware and spyware tools.thanks people for the advice and hope my problem doesnt return.

[smith.p.sean]

i also suggest getting this nifty little program that blocks spyware from coming in instead of cleaning it once its in. Spyware Blaster, and switching over to Firefox

[[KoG]^weaZel]

*MOVED*
Please post in the appropriate section.
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"Barney is like the Michael Jackson of PBS." - James Tybeerious

[fussnfeathers]

The first obvious question, since I know where that file is coming from........when you deleted stuff, did you empty your recycle bin?

the file was c:\recycler\s-1-5-21-1614895754-2111687655-1957994488-500\Dc12

That's a file in your recycle bin. Norton hangs on recycle bin files, it's notorious for that, but then again, if you've got it in the trash already, why not put it out to the curb?

Empty your recycle bin, then scan again, I'll bet the problem disappears. If you used Norton's AutoProtect recycle bin, I'd first suggest disabling it through Norton, then emptying that sucker. Using Norton's recycle bin protector is sorta like taking a crap in one toilet, then moving the results by hand to another toilet. Not pleasant, and usually not necessary.
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