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P4C800 Deluxe Boot problems (Help!)

 
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clarket
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Joined: 24 Jul 2003
Posts: 4

PostPosted: Thu Jul 24, 2003 5:47 pm    Post subject: P4C800 Deluxe Boot problems (Help!) Reply with quote

Hey there,

After a couple of years IT experience I finally decided to assemble my own pc. Bought all components and put them together. But when I start up only the fans start to run and no screen appears. This is what I already tried:

- Only plugged in the memory, videocard and CPU, no screen
- Took out memory and started up; peeeeep, peep, peep.
- Tried one as well as two memory banks, still no screen.
- Tried two other videocards, no succes
- Tested videocard on different pc, worked fine.
- Took fan off the CPU and checked if it heated up, it did.
- Connected the monitor to a different pc, worked fine.
- Tried resetting the CMOS a couple of times but no changes.
- The mobo doesn't touch the case
- Had memory checked at shop, the're fine

My configuration is :

Asus P4C800 Deluxe Motherboard
Intel Pentium 4 / 2.4 GHz 800 MHz FSB
Leadtek Winfast A250 LE 64MB NVIDIA GeForce4 Ti
MBO E-Tron 795 17” Monitor
2 x 512 DDR-DIMM TwinMOS PC3200 (CL2.5) P/N: M2S9J16AJAWB9F0811B-T
M@trix MidiTowerCase, Jou Jye Electronic Co Ltd Model JJ-300PP (12V) 300W Max
1 x Maxtor 120GB 7200RPM

I 'm planning to buy a 480 Watt power supply as I think 300 isn't enough. I have read several other post about this. Further I am looking for another memory to try.

Maybe you also have an idea what could be the cause, then I really would like to know.
Regards,
Tammo
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PostPosted: Thu Jul 24, 2003 5:47 pm    Post subject: Advertisement

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[TN] Nathan
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Joined: 14 Feb 2002
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PostPosted: Thu Jul 24, 2003 7:08 pm    Post subject: Reply with quote

yea, your power pupply is a little low.

Does it come with the two power plugs to connect to the motherboard? If it's only the one large one, then you have found your problem.

Don't go out and get new memory if you have already tested it and its fine. It would be just a pointless waste of time seeing that it is not causing the problem.
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clarket
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Joined: 24 Jul 2003
Posts: 4

PostPosted: Fri Jul 25, 2003 5:54 am    Post subject: Reply with quote

Thanks for your reply, good point, but unfortunatly I did connected both powercords, the 4 pins as well as the larger one. And I think you're right about the memory as the shop sells the same mobo with the same mem as I have and they never have any problems.
The power supply I have is a:

MODEL : JJ-300AP (300W MAX) Active PFC
(+3.3V & +5V MAX OUTPUT 180W. ALL OUTPUT IS EXTENDED TO 300W MAX.)
AC-INPUT VOLTAGE CURRENT FREQUENCY
230V~ 4A 50Hz
DC-OUT PUT Orange Red White Yellow Blue Purple Black Grey Green
+3.3V +5V -5V +12V -12V +5VSB COM PS-ON PW-OK
20A 30A 0.5A 15A 0.8A 2A RETURN REMOTE P.G.

http://www.jj-computer.com/Product/atxswitch.htm
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[TN] Nathan
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Joined: 14 Feb 2002
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PostPosted: Fri Jul 25, 2003 2:35 pm    Post subject: Reply with quote

It's otherwise a CPU, PSU or motherboard problem.

Also, when you clear the CMOS, take the battery out also to make sure that it clears completely for about 10 minutes. Remember to turn the power supply off and remove the power cord from the back of the power supply.

Clearing it for 10 seconds or less some times doesn't do the job, but removing the battery and all the power will completely discharge the CMOS.
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clarket
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Joined: 24 Jul 2003
Posts: 4

PostPosted: Sat Jul 26, 2003 7:02 am    Post subject: Reply with quote

Cleared the CMOS waiting more then 10 minutes, unfortunatly no result. I have now ordered a new 480 antec power supply, I'll let you know.
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robin338
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Joined: 16 Jun 2003
Posts: 34

PostPosted: Mon Jul 28, 2003 10:07 pm    Post subject: Reply with quote

Have you taken a close look at your front panel connections? This seemingly harmless arrangement can lead to some complications if not correctly done, especially since no standards have been made to indicate which does what from the case manufactures to the motherboard ones.

300 watts for a power supply is low, but doable, especially if you don't overclock. Some PSU manufacturers unfortunatlely overate their products capabilities. Perhaps your current PSU is barely delivering 180W. Many small form factor cases, like Shuttle's XPC and AMS's G-Box have considerably weaker PSUs, although they are of very high quality. Also, have you made sure that all power connections are snug, both inside the case and out?

I once experienced something very similar, but with a P3 board. My story is not good. After I installed the Socket 370 cpu, I decided to cool it with an AMD HSF (meant for a Thunderbird). I ended up cracking something and basically broke the board. Do you recall how things went when you installed the cpu cooler (heatsink fan unit)?

You will be happy with your new PSU. I have an Antec 380, and that thing rocks!

I know this is a little late, just found it.
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clarket
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Joined: 24 Jul 2003
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PostPosted: Thu Jul 31, 2003 4:41 pm    Post subject: Reply with quote

Heya robin338,
Thanks for yer reply, I've just build in my new Antec480 and guess what?, Still nothing! I was pretty sure that was it

Now my thoughts go out for the mobo and I want to go back to the store with it and see if they can test it. I rebuilded the pc already three times and I am pretty sure that everything is put together properly. Therefor it must be some broken part I guess.

If another idea pops up then please let me know
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DMW
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Joined: 16 May 2002
Posts: 457

PostPosted: Thu Jul 31, 2003 8:01 pm    Post subject: Reply with quote

some good reading for you (I got through the first three pages and then just decided to link you )

http://forums.anandtech.com/messageview.cfm?catid=29&threadid=1032281&FTVAR_MSGDBTABLE=&STARTPAGE=1
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Roger
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Joined: 09 Jul 2003
Posts: 329
Location: Prolly North Of You

PostPosted: Fri Aug 01, 2003 8:08 am    Post subject: Reply with quote

DMW wrote:
some good reading for you (I got through the first three pages and then just decided to link you )

http://forums.anandtech.com/messageview.cfm?catid=29&threadid=1032281&FTVAR_MSGDBTABLE=&STARTPAGE=1


thanks for the link, buddy. good reading.


here's a solution clarket... find your receipt.
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DMW
SirTweaksabit


Joined: 16 May 2002
Posts: 457

PostPosted: Sat Aug 02, 2003 3:28 am    Post subject: Reply with quote

hmm getting hard to tell when someone is mocking you in here....haha

but there did seem to be a lot of issues and solutions being listed in that thread.
possibly those a bit more familiar with the board could help you...
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ammojim
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Joined: 06 Aug 2003
Posts: 1

PostPosted: Thu Aug 07, 2003 11:23 am    Post subject: Reply with quote

I'm having the same problem with my new P4C800 Deluxe Board. I've already got an RMA from the seller, but I did receive instructions from ASUS today. So I may pull out of the box and try again. If this doesn't work, I will ship back: Here's what they sent:

[8/7/2003 8:38:00 AM - ik001]
1.Please be sure CPU is seated properly.

2.Please be sure JP5 is set on Pins 1-2. System will not work if JP5 is
set on 2-3.

3. Check jumper setting for CPU (if applicable) tries lower CPU frequency
if possible (e.g. set a 500MHz CPU to 450MHz to see the results).

4.Try remove all unrelated hardware from the computer such as sound card,
modem, NIC, SCSI, and Ram modules, etc.... only leave CPU, CPU FAN (Be
sure CPU fan is connected to CPU Fan #1 if applicable), Chassis speaker,
and the ATX power plug and the power on/off switch (PWRBT). For P4 users
in addition to the mentioned diagnostics make sure that your power supply
is a P4 Certified, which contains both the main (20 Pin), and the 12V(4
Pin) connectors. Also please make sure that both connectors are properly
connected and are generating the necessary power to the board.

5. Turn system on. Check for beeps or any voices (on some boards only). If
it beeps then the CPU and the motherboard is communicating, look up the
beeps code in the Assistance Guides to determine the problem. If no beep
or voice then CPU may be defective provided that the speaker is good. Try
next step.

6.Try clear the CMOS via JP5 (make sure power is removed from the board),
move jumper cap from pins 1-2 to pins 2-3 and let it sit there for about
10 seconds, after that move the cap back to it"s original place (pins
1-2). Then try turning the system ON again and check for beep.

7.Pull the board out from the case and isolate it from the case. and try
steps1
6 again. If still no beeps then check make sure the power is coming on and
CPU fan is turning. If fans are not turning it means power switch or the
power supply could be faulty. Try replace power supply first.

8. If the above-mentioned steps fail, please try a different processor. it
is very much possible that your processor, is defective, or damaged during
installation.
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metropc
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Joined: 13 Aug 2003
Posts: 2

PostPosted: Wed Aug 13, 2003 7:42 am    Post subject: Reply with quote

I had same problem twice.
Just bought 2 P4C800 Delux with Ti4800 and P4 2.8Ghz for the business usage.
Both running for 3 days then hang up in win XP during shun down. Never come up again. Try clear CMOS and wait again and again all in vain. I believe the motherboard has problem in the Bios automatic update. I am returing these with bad mood.
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[TN] Nathan
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PostPosted: Fri Aug 15, 2003 6:41 pm    Post subject: Reply with quote

Remeber a slow XP shutdown is not always the hardware, it probably a service in the background that is not shutting down properly.
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mikesimpson
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Joined: 27 Aug 2003
Posts: 1
Location: Penrith, NSW, Australia

PostPosted: Wed Aug 27, 2003 4:32 am    Post subject: Reply with quote

We got a P4c800 deluxe yesterday, which was to replace an earlier Athlone 1200 Asus board.

On boot up under XP, we got exactly the same errors described here, the machine would check the bios, then start to load Windows and then reboot.

It occurred to us that the Windows settings would be loading Athlone drivers etc for the old board. So we booted from the XP CD and elected to repair Windows.

After this the machine booted first time (although of course we had to re-activate XP via Microsoft).

Mike.
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[TN] Nathan
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PostPosted: Wed Aug 27, 2003 10:48 am    Post subject: Reply with quote

Has anyone flashed the BIOS with an updated version yet?
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metropc
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Joined: 13 Aug 2003
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PostPosted: Wed Aug 27, 2003 1:58 pm    Post subject: Reply with quote

Got the replace from vendor. Restart with automatic bios loading in the first time boot. Runs for 5 days without any problem. I hope it is ok this time.
I believe this board comes with a newer bios version 1.10 which already fixed the problem of Bios.
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DMW
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Joined: 16 May 2002
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PostPosted: Wed Aug 27, 2003 2:05 pm    Post subject: Reply with quote

[TN] Nathan wrote:
Has anyone flashed the BIOS with an updated version yet?


that's going to be a tough one for those whose machines will not even POST.
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CharlesB
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Joined: 07 Sep 2003
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PostPosted: Sun Sep 07, 2003 11:56 am    Post subject: p4c800DLX Reply with quote

I recently assembled a computer.
Asus P4C800 Deluxe Motherboard
Intel Pentium 4 / 3.2 GHz 800 MHz FSB
ASUS 128MB DDR 8XGAP GEFORCE FX-5600
2 x 512 DDR-400DIMM
350W Max
1 x Maxtor 120GB 7200RPM
Pioneer A-06 Dvd Burner
LG electronice DVD 16X,Cd-RW 48x24x48
viewsonic vx900 19" LCD Screen

After setting up the computer I received a call that it stopped working.
When I started to asses the situation this is what I Found.
1.When I turned it on, no POST
2.HD led stayed lit.
3.Secondary Master Drive(LG) would not eject.
4.Hard dive not spinning
5.Reset Button Does NOt Work
6.To turn off I had to hold the power button for a few seconds
7.If I unplug IDE from LG CD-RW, I can then eject.
8.If I unplug IDE from HARD DRIVE it will spin

Talked to ASUS they said could sent me through most of the sme steps posted. They then recommended me to RMA. I overnighted it back to the vendor and received it about a week later. I assebled one more time and everything worked. I decided I should leave it on overnight to make sure no problems. In the middle of the night last night I went in and shut it down though XP. When I woke up this morning same problems as before(1-8 )
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HIRO5ID
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Joined: 10 Oct 2003
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Location: South Ontario, Canada

PostPosted: Fri Oct 10, 2003 1:23 am    Post subject: Reply with quote

I myself have had strange experiences with ASUS motherboards. When I first purchased my old P2B ASUS motherboard four years ago, I just could not figure out what was wrong. A friend of mine had this crazy Idea, he said he read it in some newsgroup. His idea was to take the board and to slightly BEND it! ... I was out of ideas so i thought wha the hell I'll give It a try I have nothing to loose.
We gave it a little bend.
Installed it back in to the case, and lo and behold it was booting up! I dont know what the bend did, maybe it caused some of the circuitry to make better contact. Never the less, It made me think that ASUS motherboards are not made very reliably.
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HIRO5ID
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Joined: 10 Oct 2003
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PostPosted: Fri Oct 10, 2003 1:27 am    Post subject: Reply with quote

I just wanted to add to my last post, If anyone (refering to non technical people) is considering bending their board, I just want to say I dont recommend it and do it AT YOUR OWN RISK. I must have been lucky with that, but bending the board can potentially damage it too.
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CooLJoE
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Location: Michigan

PostPosted: Fri Oct 10, 2003 2:18 am    Post subject: Reply with quote

Just a note to future readers of this.

The suggestion that the powersupply was low in wattage is not a correct assumption. The wattage needed depends on the max output of the powersupply and the devices you run in your system. Too often people will think that they need a 400W powersupply to run a simple computer setup. The SFFs (small form factors) generally have 150-200W powersupplies yet power small setups. A 300W will work for basic setups. If you start throwing in an extra harddrive, another cd-rom drive, sound cards, tv-cards, etc....then yes it will make a big difference. Fans and lights count as well.

But overall, they won't cause a machine to not even post. Ideally you want 350W at the minimum. As an example, the TestOC machine in my sig has a 300W powersupply by L&C and the other machine has a 350W powersupply by Antec.


Also, my work uses Asus boards quite a bit and we have noticed the "won't post" issue as well. It doesn't happen with every board from them, but does happen. The way we fixed it was to just follow the manuals instructions on how to clear the CMOS. Worked every time.
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